Terms & Conditions
Sales of all closeout items are final and cannot be returned for a refund.
Orders are usually filled and shipped within 1 to 3 business days of the date the order was placed. There is a %15 restocking fee for all returned merchandise that is not deemed to be faulty or incorrectly filled items in an order. Shipments can be held up for a number of reasons that are out of the control of MetrickMetal. We are not responsible for any incidental losses incurred due to delays by the shipping service. Orders that are not able to be shipped will be refunded for the price of the order minus any shipping costs upon return of the merchandise. It is the responsibility of the purchaser to ensure the accuracy of their shipping address and to make any necessary arrangements for pick-up or to be available to sign for any shipments sent to them from MetrickMetal.
It is your responsibility to inspect your order immediately upon receiving it and report any damage to the package to the mail carrier. You must also notify MetrickMetal within 7 days of receiving your order if there are any parts missing from what you ordered, and any claim for missing parts made after 7 days from you receiving your order will not be honored, and you will have to purchase any missing parts at additional cost to you.
We make our best efforts to represent our products accurately. Pictures on this website represent the most up to date representation of the product. Due to various manufacturing processes, the product may sometimes be slightly different than the picture on our site. We reserve the right to make changes to the design of any Metrick Metal product at any time without advanced notice.
We are not responsible for any direct or indirect damage and/or injury to any property or persons caused by the improper installation and/or use of any MetrickMetal product beyond its intended design and manufacture. Failure to properly follow installation instructions and/or maintain the product as necessary after installation will render any and all warranties null and void. It is the sole responsibility of you, the purchaser/installer to read all instructions and ensure proper installation and maintenance of any MetrickMetal product.
We make every effort to update our stock information on this site, however, from time to time, items may be out of stock for a variety of reasons. Unless otherwise stated on this site, we do not offer substitutions for out of stock parts. We are not responsible for incidental losses incurred by any item being out of stock. In the unlikely event, your order is not fulfillable within our stated time frame, we will contact you and give you the option of waiting for the stock to become available, or canceling your order.
Refunds are only granted if the product is returned within the refund period, which is 15 days after invoice date, and only if the product(s) are in original factory condition. Shipping fees are non-refundable, and the purchaser has to also pay the return shipping costs.
All U.S and non-U.S orders are shipped thru the USPS, and orders are not insured except when they are shipped in the small flat rate USPS Priority Mail box, and only on orders shipped within the U.S only. So if you want to ensure the entire value of your order you need to contact MetrickMetal and request your order to be fully insured. MetrickMetal will then get back to you with the cost of fully insuring your order which is paid for by the buyer. If you do not contact MetrickMetal and request your order to be fully insured as well as paying for the insurance, MetrickMetal will not be responsible for any lost or non delivered orders, except refunding the basic $50 insurance of the small flat rate USPS Priority Mail box on any lost or non delivered U.S orders only.
All of MetrickMetal's products are covered by one or more patents or intellectual property rights and may not be reverse engineered, replicated or duplicated in any other way without the express written consent of MetrickMetal.